Social Responsibility – “Supporting the communities … protect the environment by embracing sustainable practices.” – Business Roundtable TVS Motors, is the third largest 2-wheeler company in India with a revenue of over $2.9 billion US). In 1980, Venu Shrinivasan, CEO of TVS, set up SST a charity that has uplifted over 3.4 million people in India… Continue reading “Supporting the communities …”
Of course, many of you have had great success with your Lean efforts but according to a survey with 10,000 people only 1.5% have been able to sustain their efforts after 10 years; Toyota has been doing it for over 70 years. First, what is the purpose of Lean? “In short, Lean methodology is a way of… Continue reading How to make Lean work!
In 1991, I published a book titled, “40 Years, 20 Million Ideas – The Toyota Suggestion System by Yuzo Yasuda. In 1986, Toyota received 47.7 suggestions per employee with a 96% adoption rate and 95% of their employees participated saving millions of dollars and getting people more excited and motivated about their work. In America,… Continue reading Kaizen – Continuous Improvement
The word discrimination has two distinctly different meanings: the unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex. recognition and understanding of the difference between one thing and another, the quality or power of finely distinguishing. To discriminate between people is totally wrong. I… Continue reading Discrimination
I left to Japan on March 22 and just returned on June 1. Yes, Japan has also the virus but only less than 900 died while over 106,000 have died in America. It is chaotic here. Just in one day, I have seen so many people not wearing masks and I live in Vancouver, Washington… Continue reading Chaotic
I live in Vancouver, Washington and this past week 85 people in a packing plant came down with the virus. How is this possible? Are the managers blind? No masks, no separation, no washing of hands, no disinfectant, touching their faces, no plastic screens, just crazy. We are writing here in this blog about… Continue reading Amazed – where are the managers hiding?
America’s 181 top CEOs have made a new commitment to go beyond “profits only,” to become socially responsible. What does that mean to you? Will you lead it? Send us an email to email@example.com and we will send you details about our online university to become a new leader for social responsibility.
I know that it is a very challenging and difficult times for almost all of us. The latest figures say nearly 39 million, 14.7%, Americans have lost their jobs in the last nine weeks but that figure could be higher. It could be as high as 20%. Many of us have no knowledge of when we can go… Continue reading Let us learn how to “beat” the virus
Remember the old saying, “the customer is always right!” What does that mean to you? Is it appropriate today when you have, “we are recording for quality…..,” “the computer answers the phone.” You are sent to Asia.” “Impossible to reach top management.” Maybe your customer is really a necessary “evil.” How do you feel… Continue reading Just do the right thing
Write it down! What have you learned from your customers? Kai soap in Japan created 1000 new products listening to their customer needs.